Below you can read how we process your data, where we save it and which security techniques we use and for whom the data are transparent.
E-mail and mailing lists
To handle the payments in our webshop, we use the payment platform Shopify. Shopify processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify has taken appropriate technical and organizational measures to protect your personal data. Shopify reserves the right to submit your data to further improve their service and, in connection with this, (anonymised) data with to share third parties. All the above mentioned safeguards regarding the protection of your personal data are also applicable to the parts of Shopify's services for which they engage third parties. Shopify does not store your data for longer than is permitted under the legal terms.
We collect reviews through the Feedback Company platform. When placing an order with us you are automatically invited by email to review our services and products. Your order number is connected to your review so we know which review is left by you. Feedback Company requests if they can publishyour name their website, you can also choose to post it anonimous. In some cases, Feedback Company may contact you to an explanation of your review. In case we invite you to leave a review we share your name and e-mail address and information regarding your order with Feedback Company. They use it data only for the purpose of inviting you to leave a review. Feedback Company has taken appropriate technical and organizational measures to protect your personal data. Feedback Company reserves the right to engage third parties for the provision of services, for this purpose we have given permission to Feedback Company. All the above mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which Feedback Company engages third parties.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use PostNL services for carrying out the deliveries. It is therefore necessary that we give your name, address and share your residence details with PostNL. PostNL uses this information only for the purpose of carrying out the delivery. In the event that PostNL engages subcontractors, PostNL will also provide your data to these parties available.
If you place an order with us, it is our job to have your package delivered to you. We use the DHL services to carry out the deliveries. It is therefore necessary that we give your name, address and to share residence details with DHL. DHL uses this data only for the purpose of carrying out the delivery. In the event that DHL engages subcontractors, DHL will also provide your data to these parties decision.
If you place an order with us, it is our job to have your package delivered to you. We make use of FedEx services to carry out the deliveries. It is therefore necessary for us share your name, address, and placeholder details with FedEx. FedEx only uses this information for the execution of the delivery. In case FedEx engages subcontractors, it states FedEx your data also available to these parties.
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. That is, the goal of the processing is always directly related to the assignment you provide. We do not use your information for (focused) marketing. If you share information with us and we use this data to - other than at your request - to contact you at a later time, we ask you for explicit permission. Your data will be not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed with the purpose of improving our services. This information (for example your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigations
In some cases, Distinctly Different can be forced by law to share your data in connection with a government tax or criminal investigation. In such a case we are forced to share your information, but we will, within the possibilities that the law offers us oppose this.
We keep your information as long as you are our client. This means that we keep your client profile until you state that you no longer wish to use our services. If you wish to be no longer a client please let us know by email or phone. On the basis of applicable administrative obligations we submit invoices with your personal data, we will keep this information for as long as the applicable term is in effect.
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regards to personal data processed by or on behalf of us. We explain below which rights and how you can invoke these rights. In principle, in order to prevent misuse, we will only send your personal information to email adresses know to be yours. In case you want the data to be sent to another e-mail address or, for example, by mail we will ask you to identify yourself. All copies of your date we can send in a format you can open on your computer. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we use your personal data in a wrong way.
You always have the right to have your personal information that we collected adjusted. You can submit a request to that effect to our contact person privacy issues. You will receive a response to your request within 30 days. If your request is granted, we will send you an email to confirm that the details have been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the use of the data that we processed or have related to you in person. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you an email confirmation to your known e-mail address confirming that the data is no longer being used.
Throughout our website, cookies used by Google as part of their "Analytics" service. We use this service to track and get reports on how visitors use our website. This one processor may be required to provide access to this data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can use this information to interpret coherence with other datasets and thus monitor your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google related services.
T 020 2611 746